The data include all the complaints that firms report to us apart from complaints relating to consumer credit related activities.
Aggregate complaints data 2019 H2
Complaints data analysis 2019 H2[1]
This page analyses the aggregate complaints data and includes:
- Key findings[2]
- Complaints trends[3]
- Putting complaints into context[4]
- Most complained about products[5]
- Outcomes for consumers[6]
- About the complaints data[7]